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Optimized View for Mobile Web

General Information
  1. What is Optimized View for Mobile Web?
  2. How much does it cost to use Optimized View for Mobile Web?
  3. What do I need to do in order to use Optimized View for Mobile Web on my wireless device?
Using Optimized View for Mobile Web
  1. How do I use Optimized View for Mobile Web?
  2. How do I access the full HTML site?
  3. How do I disable Optimized View for Mobile Web?
Troubleshooting
  1. Why can’t I access my banking site’s HTML page?
  2. Why do I get a pop-up screen when I make a Go To URL request?
General Information
  1. What is Optimized View for Mobile Web?
    Optimized View for Mobile Web is Verizon Wireless’ latest Mobile Web enhancement that offers you the opportunity to browse full Internet HTML sites on your mobile device. This capability, which is included as a part of Mobile Web, will expand the range of content that can be viewed, by optimizing HTML pages based on each mobile device’s capabilities and screen size. This enhancement will enable you to expand the reach of your mobile browsing experience and bring the mobile device closer to a desktop browsing experience.
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  2. How much does it cost to use Optimized View for Mobile Web?
    There is no added fee to use the Optimized View for Mobile Web; however, increased use of Mobile Web due to the Optimized View experience may result in increased use of wireless services. Data usage, access charges or Premium Service charges shall apply and will be billed in accordance with your plan or applicable feature.
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  3. What do I need to do in order to use Optimized View for Mobile Web on my wireless device?
    Optimized View for Mobile Web is available to pre-pay and post-pay customers and only applies to supported Verizon Wireless WAP devices, and will not work on advanced devices such as Windows Mobile, Palm® or Blackberry® devices.
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Using Optimized View for Mobile Web
  1. How do I use Optimized View for Mobile Web?
    Through navigational tools on your screen you can easily browse the Internet by:

    • Scrolling through web pages that fit device width (landscape or portrait).
    • Viewing thumbnails of web pages that allow you to jump to a particular area of a web page.
    • Using navigation bars and links within a web page.
    • Moving between page segments by clicking on More  , More ↑, Top, Site Home.
     Additional Features include Navigation Menus such as:
     Site Map  Jumps the user to the main part of the page 
     Search this
     Site
     Jumps user to the website’s search keyword box so that they can
     easily search for content within that particular web page
     Search the
     Web
     Jumps the user to the Mobile Web portal Search function
     keyword box. From the Search function, if a user selects ‘Top
     Web Results’ from list of  returned results, then they will be able
     to select from full HTML links to view with Optimized View for
     Mobile Web.
     Go to URL  Jumps the user to the Mobile Web portal Go To URL function
     keyword box. If an HTML address is entered in the Go To URL
     keyword box, the site will be displayed in Optimized View.
     Site Login  Jumps the user to the website’s login keyword entry box.
     Header and
     Footer Menus
     User can access ↑ More or ↓ More to move between segments of
     a web page.
     Zoom Out  Takes the user to the Thumbnail map of the page.
     Choose Dropdown  
     Menu
     Provides access to multiple navigation functions.


     Footer Menu:
     User can select Top to get to the header menu and top of the particular segment being
     viewed on the device.
     User can access Turn Off Optimization to disable Optimized View for that particular
     page.
     A user can also access Verizon Wireless Home to go directly to the VZW Mobile
     Web Portal home page (VZW Today).
     NOTE: These three options are available in the Footer Menu only and not the
     Header Menu.
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  2. How do I access the full HTML site?
    If you prefer to access the full HTML site instead of a specific site that has been created for Verizon Wireless by a content provider, follow these steps:

    1. Launch your Mobile Web Browser.
    2. Launch Search either via Option “0” on the VZW Portal or via the Soft Key on your device browser (if you have an option for Search).
    3. In the keyword box, enter the name of the content provider site.
    4. Search Results will be returned with multiple categories (ex: Mobile sites (21), News (10), Top Web Results (25), Web Images (999), etc.).
    5. Scroll down to and select Top Web Results.
    6. You will then be presented with full HTML results and you may select the appropriate result that corresponds with the content provider’s full HTML site that you wish to view¹.
    ¹Some Verizon Wireless Content Providers may have implemented a structure that recognizes that an HTML request originates from a mobile device which then automatically triggers the presentation of the mobile version of their site. If so, then you will only be able to view their site in the mobile version from your mobile device.
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  3. How do I disable Optimized View for Mobile Web?
    When you are on an Optimized View page, scroll down to the footer. There is an option in the footer menu to Turn Off Optimization. Select this option and you will be prompted on how to proceed without Optimized View for Mobile Web.
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Troubleshooting
  1. Why can’t I access my banking site’s HTML page?
    Verizon Wireless has chosen not to include secure banking sites in its Optimized View for Mobile Web deployment. As such, you will be unable to access HTML secure banking sites with Optimized View for Mobile Web.

    Please contact your bank directly to see if they have a mobile banking site. For Verizon Wireless Mobile Banking partnerships please go to Option 8-More, then Option 2-Money, from the Verizon Wireless Mobile Web portal.
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  2. Why do I get a pop-up screen when I make a Go To URL request?
    Some websites are security enabled (https://). In these instances, Verizon Wireless presents you with an Interstitial informing you about these transactions and providing you with an option to proceed with the request or press the CLR button to go back and cancel the request. For more information, please see Terms of Use.

    If you are attempting to access a secure banking site (https://), Verizon Wireless has chosen not to include secure banking sites in its Optimized View for Mobile Web deployment. As such, you will be unable to access HTML secure banking sites with Optimized View for Mobile Web. Please contact your bank directly to see if they have a mobile banking site. For Verizon Wireless Mobile Banking partnerships please go to Option 8-More, then Option 2-Money, from the Verizon Wireless Mobile Web portal.
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